But when you’re paying up to 10% more for each item to offset delivery fees, these sort of mistakes make you less likely to use the service again.
It’s not cheap, but there are services now for getting home delivery from the grocery stores and eating establishments in your area. Usually the business teams up with an outside supplier who hires buyers as well as delivery drivers to bring your products to your front porch. If you spend money ahead online, you can do a contact-free delivery. They’re not all equal in quality, however. My first experience with one certain grocery delivery supplier was mostly uneventful. The driver got all of my items in my order and arrived sooner than what was projected. I gave them a tip and both of us both went our separate ways. But the third time I used the same service, the driver had to substitute my items. Of course, this is normal for these services as well as something you consent to while making an order, but the issue is I never received the upgrade product. Either they never grabbed it from the shelf or it fell out of the bag into the back seat of their car. Whatever the reason was, I was without my package of soft pretzels and I wasn’t thrilled. I went into the app, made a claim on the missing item, and received a refund. But when you’re paying up to 10% more for each item to offset delivery fees, these sort of mistakes make you less likely to use the service again. I am dealing with a similar situation using the cannabis dispensaries’ cannabis delivery services. Some of these legal marijuana stores are great about notifying you when your driver is expected in the area, but others do not. I don’t want to be told while I’m resting in the office at work that my driver is 5 minutes away, when in fact I had busy night delivery because I was at work until 4pm.