The business philosophy of big corporations can vary harshly.
Even if they all share the self-interested intention of making as much money as possible, some companies are determined to maintain customer delight as their chosen system of retaining as much business as possible.
I adore the business where I buy all of my rock n roll related gear from. They have interest free financing for up to 12 weeks on most purchases over $300, plus they’re amazing about responding to any issues with a product. I bought a guitar on a financing system right before COVID plus was able to get a new guitar instantly after the first 1 they sent out had cracks in the neck in a vital part on the guitar. On the same token, I have heard horror stories about some rock n roll instrument retailers who rebox component that gets returned by buyers plus then they tape up the box plus make it look like it has never been opened. That’s why more reputable retailers have open box sales for this easily reason. They think that someone will delightedly take an item with an open box, but you need to be upfront about it plus there needs to be a real discount. As much as these 2 mindsets might be set apart from 1 another, the business philosophy of 1 legal marijuana dispensary can differ greatly from that of a weird legal marijuana dispensary. Some of these weed stores only adore making as much money as they possibly can. It’s a exhausting look to refuse giving a customer a refund when they find mold in a batch of cannabis flower buds, but that doesn’t stop some of the cannabis retailers from doing exactly that.